Vision

LG CNS leads business innovation for customers with its technological expertise in IT service.

DIGITAL INNOVATION ENABLER

LG CNS provides comprehensive IT services such as consulting, system building and operation, and outsourcing to local and international customers based on understanding of various industries and Information Technlogy expertise. LG CNS provides new value to its customers by proactively responding to rapidly changing markets with new IT-based convergence solutions and by offering differentiated business opportunities and models.

$최고의 IT서비스 기술역량으로 고객의 비즈니스 혁신 선도 - 기술 전문성 강화, 사업방식 사업 모델 혁신, 본격적 성장 가속화 \ 핵심가치 - 혁신(Innovation), 성장(Growth), 기술(Technology), 인재(People)$ $최고의 IT서비스 기술역량으로 고객의 비즈니스 혁신 선도 - 기술 전문성 강화, 사업방식 사업 모델 혁신, 본격적 성장 가속화 \ 핵심가치 - 혁신(Innovation), 성장(Growth), 기술(Technology), 인재(People)$

LG CNS has been inspiring and reinventing customer businesses with its technological capabilities accumulated for more than 30 years. Competence in new IT is needed to bring agility, connectivity, and data utilization, which are essential factors for the success of an enterprise in the Fourth Industrial Revolution era, into the corporate business.

With the vision of becoming a 'Digital Innovation Enabler', LG CNS aims to revolutionize business processes, systems, and business models with its clients. We not only continue to enhance our technical expertise but also respect individual capabilities and share our skills to grow.

First, technical expertise that leads the industry
We strengthen our capabilities based on technology-focused culture. LG CNS members are building their technical know-how, developing new IT skills, and growing as experts with clients in various fields.
Second, innovation in the way we work
To have competitive technical capabilities, we have modularized our development units and automated our test system to reduce and identify errors quickly. In addition, we are expanding our business model through consulting and service proposals and by capitalizing on individual knowledge.
Third, sharing technologies for growth
In order to respond to rapid technological changes, we are making innovations with domestic and overseas technology companies. Our customized services using new IT such as cloud, AI, and big data analysis can accelerate your digital innovation. With the growing technology ecosystem, we will build and maintain a virtuous cycle where in our clients and IT companies can grow together.

LG CNS has an organizational culture that nutures technical experts.

Regardless of position or experience, employees are evaluated and rewarded based on their technical capabilities.

With a higher level of skills, one can be better evaluated and rewarded and can be promoted faster. We are also moving toward becoming a company that imposes virtually no retirement age and where employees can continue to work as long as they have the required technical skills. To this end, we have introduced the IT and softare technology evaluation systems to improve the technical capabilities of all our employees and have continuously promoted organizational innovation, restructuring work and educational systems and rebuilding human resource systems to favor technical experts.

Our self-developed technical certification exams are conducted annually to ensure that all our employees receive technical competency levels (Levels 1-5). Employees with high technical competency are rewarded accordingly and are recognized as LG CNS certified technical experts, or top-level technical experts (Technical Expert, Technical Meister, Specialist).
In addition, employees can be trained to acquire the newest technical capabilities at a global level through the approximately 160 technology training programs supported by LG CNS and collaboration with about 30 top domestic and foreign companies, including Amazon, Slalom, and Megazone.

LG CNS recognized employee technical competency levels when when evaluating business contribution to create an environment where employees are treated well and rewarded fairly. We are becoming a leading company in the global Fourth Industrial Revolution by creating an environment where technical experts are preferred and treated fairly in the domestic IT service industry.

LG CNS shares its technologies to lead more reliable digital innovation.

Companies in the Fourth Industrial Revolution are changing rapidly.

Today, manufacturing companies are focusing on developing custom products and services instead of increasing production. With quality data, we analyze what customers need and compete vigorously to launch our client's services faster.

The same is true with the IT service sector as the main business area of LG CNS. In the past when stable business system operation was a top priority, companies built their systems based on corrections gathered over months or even five to seven years and improvements made all at once, rather than innovative attempts.

This way, however, companies can no longer keep up with market changes and the pace of competition today. The cloud-enabling technology, which is the foundation of digital transformation connecting IT to existing businesses, is evolving day by day. Aside from AI and big data analytics algorithms, it has become common to incorporate IT across areas of R&D, marketing, production, and sales.

LG CNS is committed to sharing and benefiting from digital innovation.

LG CNS is advancing the local cloud market in Korea with global companies such as Amazon Web Services (AWS), Microsoft Azure, and GCP with the goal of applying its technologies to public cloud first. We invested in Open Source Consulting, a small but powerful domestic company, to secure the cloud transformation technology and established a joint venture with Megazone Cloud, the number one cloud management company in Korea. We have also jointly developed a cloud management platform with Embotics of Canada, making utmost efforts in its operation and management.

In addition, we are revolutionizing ways to develop and operate platforms to maximize cloud benefits. In order to secure agile development capacity at the Silicon Valley level, we have partnered with US cloud company Slalom, and we are benchmarking advanced development methodologies with about 20 employees dispatched to the US in 2019.

Moreover, in the fields of AI and blockchain, we are creating new services through open innovation that is, by exchanging technologies required in the fields. In October 2019, we introduced Korea's first AI health center through strategic technological partnership with medical AI startup Lunit, and we are currently building a blockchain-based, eco-friendly agricultural product distribution platform with SayIT,Ltd.

In addition, we are driving customer innovation with collaboration tools, process mining, which is a method of finding meaningful information by analyzing event logs, and robotic process automation (RPA) for the automated execution of repetitive tasks. We are also working with many technology companies to create a market that utilizes IT as a tool for innovation beyond stable project execution.

LG CNS is constantly making changes for truly transforming customer businesses and creating an open ecosystem with strong technology companies. This will be the foundation for the advancement of domestic and foreign technology companies as well as a driving force for mutual growth with clients.

Are you ready to change with LG CNS?

We are here to help you.

General Inquiry

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LG CNS's Privacy Policy

LG CNS (hereinafter referred to as the “Company”) takes every measure to protect the rights and interests of the user by complying with the personal data protection regulations for information and communications service providers and setting up a privacy policy pursuant to the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.”

The Company notifies you of its privacy policy as follows:

1. Personal information items to be processed
1.1.
The Company collects the following types of personal information to facilitate customer consultation and provide various services:
Contact

Required information : Name, contact number, email, company, job position
Downloading materials

Required information : Name, email, Company, job

Optional information : position, department name
Receiving blog updates

Required information : Name, email, occupation, company, job position

Optional information : Areas of interest
You have the right to withhold consent to the collection of the required information and/or optional information. If you do not consent to the collection of the required information, however, use of service may be limited.
1.2.

The information below may be automatically generated and collected when you use our website services.

IP address, cookies, date and time of visit, service use history
1.3.
How personal information is collected
The Company collects personal information in the following ways:
When you use Contact Us, download materials: brochures, and white papers, and request to receive blog updates

When you access and use the services on LG CNS’s website

Through tools that collect the generated information
2. Purposes of processing and using personal information
The Company processes collected personal information for the following purposes:
- To provide customer inquiry guidance (response) and status management
- For smooth communication and handling of work among employees when answering customer inquiries
- To provide resources and blog updates and use email marketing
3. Sharing and providing collected personal information
The Company shall use user's personal information within the scope specified in "2. Purposes of processing and using personal information,” and shall neither use such information beyond the scope of agreement without prior consent from the user nor disclose such personal information to third parties, in principle. The following cases are exceptions, however:
- If the user has consented to the disclosure of information in advance
- If such disclosure is in accordance with the laws, or if there is a request from an investigative agency according to the appropriate procedure and methods defined in the law for investigative purposes

4. Processing and retention period of personal information

The Company shall process and retain the following information for the specified period for the following reasons:

4.1.

Retaining information in accordance with company policy

Processing and retention period of personal information

Retention Items	Retention Purpose	Retention Period
Name, email, contact number, company, job position	Checking the inquirer’s details	60 months
Name, email, occupation, company, job position, areas of interest	Sending blog updates	60 months
Name, contact number, email, company, job position, department name	Email marketing	60 months

If an individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed-upon period.

4.2.

Retention of information in accordance with the relevant laws

If an investigation is in progress due to a violation of related laws, the Company may retain personal information for a certain period of time until the investigation is completed according to the relevant laws.

5. Consignment of personal information processing
The Company consigns personal information processing as described below to improve its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to the relevant laws. In the event of a change of the consignee, the Company shall disclose the fact through this Privacy Policy without delay.
- Consignee name: Amazon Web Service
- Consignment work and purpose: Data storage and system operation
- Personal information transferred from: AWS Seoul Region
- Transferred personal information items: All personal information collected during the service provision process
- Date and time of personal information transfer: When the user enters the necessary information for using the service
- How personal information is transferred: Personal information is stored in the AWS cloud computing environment.
- Period of retention and use of personal information: Personal information is stored until membership withdrawal or expiration of personal information.
6. Rights of the user and the legal representative, how to exercise the rights
- Users may view, modify, or request deletion of his or her registered personal information at any time. If the user is younger than 14 years, the user’s legal representative may do the same with the user’s personal information.
- If you contact the manager of personal information protection via mail, phone, or email, the Company shall handle the request immediately after the request clarification procedure.
- If the user requests correction of a personal information error, the Company may not use or provide the user’s personal information until the correction is completed. Moreover, if the incorrect personal information is already provided to a third party, the Company shall send the corrected information to the third party immediately.
- The Company shall process personal information that has been canceled or deleted at the request of the user or legal representative according to “4.Processing and retention period of personal information,” and shall not view or use such information for any other purposes.
7. Installation and operation of the automatic personal information collection tool and refusal by the user to use the tool
The Company operates “cookies” that frequently store and find user information. A cookie refers to a very small text file sent by the server used to operate our website on browser and is stored on local computer hard disks. The Company uses cookies for the following purposes:
▶ Purpose of using cookies
- You have the option to install or not to install cookies, which are used to analyze the frequency of access and visiting times of members and non-members for the identification of their preferences and interests and to track visitors and identify their degree of participation in various events and number of visits for the provision of targeted marketing and personalized services. Therefore, you can set web browser options to allow all cookies, check each time a cookie is saved, or refuse to save any cookies.
▶ How to refuse cookie installation
Example : You can set the options in your web browser to allow all cookies, check and confirm each time a cookie is saved, or refuse to save any cookies.

Example of setting the options (for Internet Explorer): At the top of the web browser, go to Tools> Internet Options> Privacy. If you refuse the installation of cookies, however, there may be difficulties in using our website services.
8. Technical and administrative measures for protecting personal information
The Company enforces technical and administrative measures to secure the safety of your personal information, so that it is not lost, stolen, leaked, altered, or damaged when processed.
8.1.
Technical measures for protecting personal information
The company enforces the following technical measures to secure the safety of your personal information and prevent it from getting lost, stolen, leaked, altered, or damaged when processed.

In preparation for external intrusions such as hacking, each server uses an intrusion prevention system and a vulnerability analysis system to maximize security.
8.2.
Administrative measures for protecting personal information
Restriction and training of personal information controllers

Only the personal data protection officers of the Company can be assigned the role of personal information controller. Personal information controllers are given separate passwords that are regularly updated, and they must receive regular training to strengthen and emphasize compliance with the personal information processing policy.

Restriction of access to the personal information processing system

The Company has set up internal standards for system access authority of personal information controllers to manage the granting, changes, and cancellation of access rights. The Company implements measures to manage personal information controllers, such as operating the standards for generating access passwords and managing password change intervals.
If your personal information is lost, leaked, altered, or damaged by the mistake of an internal manager or in any technical or administrative accident, the Company shall immediately notify you of the fact, take appropriate measures, and make the corresponding compensation.
9. Procedure and method for destroying personal information
The Company shall destroy your personal information without delay after achieving the purpose of collecting and using personal information. The Company shall destroy personal information through the following procedure.

9.1.

Destruction procedure

The Company shall store personal information entered for a certain period of time after the purpose of collecting this information is achieved for the purpose of protecting the information in accordance with the internal regulations and the relevant laws (see Processing and retention period of personal information), and then destroy the information at the end of the retention period. Personal information stored for said retention period is not used for other purposes unless required by law.
9.2.
Destruction method
Any personal information stored in electronic form shall be deleted from hard storage devices with technical methods that renders it irrecoverable.

Personal information printed on paper shall be shredded/pulverized by a grinder or destroyed by incineration.

10. Contact information of the chief privacy officer and the personal data protection officer

The Company designates the following department and chief privacy officer to protect users’ personal information and settle any complaints regarding personal information.

Type	Manager Team	Email
Chief Privacy Officer’s	Corporate Auditing Unit	infosec01@lgcns.com
Personal Data Protection Cfficer	Information Security Team	infosec01@lgcns.com
Homepage Chief Privacy Officer’s	Public Relations Team	mediapr@lgcns.com
Homepage Personal Data Protection Cfficer	PR Team	mediapr@lgcns.com

For other questions about reporting or consultation on privacy violations, please contact the following institutions.

Personal Information Infringement Report Center (privacy.kisa.or.kr / phone number: 118)
Supreme Prosecutors’ Office Cyber Investigation Department (www.spo.go.kr / phone number: 1301)
Korean National Police Agency Cyber Bureau (http://cyberbureau.police.go.kr / phone number: 182)

11. Etc

Please note that this Privacy Policy does not apply to the collection of personal information by websites linked to the Company’s website.
12. Duty of Notification

In case of any additions, deletions, or modifications to the current Privacy Policy, the Company will notify you in advance through the Notification section of its website.

Date of enforcement: 2019.9.20

Consent to LG CNS's Processing of Personal Information (Contact Us)

Processing and use of personal information

The collection and use of personal information by LG CNS Co., Ltd. (hereafter referred to as the “Company”) require the consent of the user in accordance with the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to the collection and use of my personal information by the Company.
1. Personal information items to be processed
- Personal information items to be entered : name, contact number, email, company, job position
- Automatically collected personal information items : IP address, cookies, date and time of visit, service use history
2. Purpose of processing and using personal information
The collected personal information is processed for the following purposes.
- To provide information and guidance (answers) to customer inquiries and manage their status
- For smooth communication and handling of work among employees to answer customer inquiries
3. Consignment of personal information processing
The Company consigns personal information processing as described below for the improvement of its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, and taking measures to ensure stability) pursuant to the relevant laws. In the event of a change of consignee, the Company shall disclose such fact through this Privacy Policy without delay.
- Consignee name : Amazon Web Service
- Consignment work and purpose : Data storage and system operation
- Personal information transferred from : AWS Seoul Region
- Personal information items transferred : All personal information collected during the service provision process
- Date and time of personal information transfer: When users enter information necessary to use service
- How personal information is transferred : Personal information is stored in the AWS cloud computing environment.
- Period of retention and use of personal information : Personal information is stored until membership withdrawal or expiration of personal information.
4. Treatment and Retention Period of Personal Information
The Company shall destroy your personal information without delay after achieving the purpose of collecting and using such personal information. Nonetheless, the information below shall be retained for the specified period for the following reasons.
- All entered personal information items shall be retained for 60 months and destroyed thereafter.
- Individuals wishing to have their name and email information destroyed can contact us at webmaster@lgcns.com, and we will process such requests immediately.
- If an individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed-upon period.
For more information on the collection and use of personal information, please refer to the <Privacy Policy> published on LG CNS's website (www.lgcns.com)

Consent to LG CNS's Processing of Personal Information (Regarding Data Download)

Processing and use of personal information

Collection and use of personal information by LG CNS Co., Ltd. (hereafter referred to as the “Company”) requires consent of the user in accordance with the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to collection and use of my personal information by the Company.
1. Personal information items to be processed
- Personal information items to be entered: name, email, company (affiliation), work title, divisional affiliation
- Personal information items automatically collected: IP addresses, cookies, date and time of visit, service use history
2. Purpose of processing and using personal information
Collected personal information is processed for the following purposes.
- To provide resources and blog letters and use email marketing
3. Consignment of personal information processing
The Company consigns personal information processing as follows for improving its services and stipulates matters necessary to ensure that personal information is safely managed upon consignment contracts (prohibiting processing of personal information for other purposes than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to the relevant laws. In the event there is a change of consignee, the Company shall disclose this fact through this Privacy Policy without delay.
- Consignee name: Amazon Web Service
- Consignment work and purpose: Data storage and system operation
- Personal information transferred from: AWS Seoul Region
- Personal information items transferred: All personal information collected during the service provision process
- Date and time of personal information transfer: When the user enters information necessary for service use
- How personal information is transferred: Personal information is stored in the AWS cloud computing environment.
- Retention and use period of personal information: Personal information is stored until membership withdrawal or the expiration of personal information.
4. Treatment and Retention Period of Personal Information
The Company shall destroy personal information without delay after achieving the purpose of collecting and using this personal information. However, the information below shall be retained for the specified period for the following reasons:
- All entered personal information items shall be retained for 60 months and be destroyed thereafter.
- Individuals wishing their name and email information to be destroyed can contact us at webmaster@lgcns.com, and we will process these requests immediately.
- If the individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed period.
For more information on collection and use of personal information, please refer to the <Privacy Policy> published on the LG CNS website (www.lgcns.com).

Consent to LG CNS's Processing of Personal Information (Receiving Solution and Event Information) (Optional)

The collection and use of personal information by LG CNS Co., Ltd. (hereinafter referred to as the “Company”) require the consent of the user in accordance with the “Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc.” I consent to the collection and use of my personal information by the Company.

1. Personal information items to be processed
- Personal information items to be entered: name, email, company (affiliation), department, job position
- Automatically collected personal information items: IP address, cookies, date and time of visit, service use history
2. Purpose of processing and using personal information
Collected personal information is processed for the following purposes:
- Receiving emails for information about newly launched LG CNS solutions, newsletters (blogs), and events.
3. Consignment of personal information processing
The Company consigns personal information processing as described below for the improvement of its services and stipulates the necessary matters to ensure that personal information is safely managed upon conclusion of consignment contracts (prohibiting the processing of personal information for purposes other than fulfilling the consignment contract, restricting re-consignment, taking measures to ensure stability) pursuant to relevant laws. In the event of a change of consignee, the Company shall disclose such fact through this Privacy Policy without delay.
- Consignee name: Amazon Web Service
- Consignment work and purpose : Data storage and system operation
- Personal information transferred from : AWS Seoul Region
- Personal information items transferred : All personal information collected during the service provision process
- Date and time of personal information transfer: When users enter information necessary for service use
- How personal information is transferred : Personal information is stored in the AWS cloud computing environment.
- Period of retention and use of personal information : Personal information is stored until membership withdrawal or expiration of personal information.
4. Treatment and Retention Period of Personal Information
The Company shall destroy personal information without delay after achieving the purpose of collecting and using such personal information. Nonetheless, the information below shall be retained for the specified period for the following reasons:
- All entered personal information items shall be retained for 60 months and shall be destroyed thereafter.
- Individuals wishing to have their name and email information destroyed can contact us at webmaster@lgcns.com, and we will process such requests immediately.
- If the individual has agreed to the retention period of personal information in advance, the Company may retain such information for the agreed-upon period.
5. You may resuse the collection and use of personal information as described above.
If you do not agree, however, receipt of LG CNS’s solution and event information may be restricted.

For more information on the collection and use of personal information, please refer to the <Privacy Policy> published on the LG CNS website (www.lgcns.com)